Now accepting applications for a full-time Local Sales and Customer Service Representative. Stop by 407 Dorman St. Indianapolis IN 46202 on Monday - Friday, 8:30am - 4pm, to complete an application or email resume + cover letter to jobs [at] smokinggoose.com

General Responsibilities:

·         Comfortable with the sales, marketing, and customer service elements of Smoking Goose

·         Attend all sales meetings and associate meetings

·         Embrace and successfully communicate the standards and production methods of Smoking Goose and Slow Food

·         Excel at demonstrating and communicating product knowledge

·         Represent company in a positive manner at all times

·         Field sales calls and orders

·         Contact current accounts to fulfill orders

·         Reports directly to the Director of Operations

 

Customer Service:

·         Conduct business in an enthusiastic, honest, and confident manner

·         Value the individual order, no matter how small

·         Be accessible, inviting, and personable with customers

·         Comfortable handling one-on-one customer interactions and any issues whether on the phone, in person, or via email

·         Field and respond to all product inquiries

·         Take orders from customers and process them appropriately

·         Process all orders the same day (including weekends)

·         Ensure order accuracy and timeliness

·         Use Smoking Goose’s team, tools, and any means necessary within reason to accommodate customers’ issues, needs, and orders

·         Return all phone calls the same day and all emails within 24 hours

 

Sales:

·         Self-starter:  internally driven by a desire to be successful in the food service business

·         Suggestively sell the weekly hot list

·         Ability to ask for the order

·         Understand how to build on past successes by asking for more business

·         Abide by Smoking Goose’s sales strategy

·         Motivate sales of new products to existing accounts

·         Monitor daily sales activities

·         Secure and coordinate custom processing orders

·         Visit local accounts and execute tastings and demos

Stop by 407 Dorman St. Indianapolis IN 46202 on Monday - Friday, 8:30am - 4pm, to complete an application or email resume + cover letter to jobs [at] smokinggoose.com